Job Purpose:

The primary responsibility of the Service Technician is to proudly deliver the best standard of customer care. To continue building our reputation as industry leaders and service providers in the community and to preserve solid connections with our clients.

Job Duties & Responsibilities

  • Review, plan, and schedule authorized field service work

  • Complete servicing and installation duties on-site efficiently

  • Maintain a clean and tidy work vehicle

  • Build and maintain strong connections with customers over the phone and in person

  • Maintain high standards in a time-critical situation

  • Comply with safe work practices and health and safety legislation, policies, and procedures

  • Actively prepare and load vehicle with supplies needed for regular maintenance tasks

  • Maintain precise records of all job notes, specifications, and advice

  • Identify and report any recurring issues, including defects in the solution or procedure

  • The service site must be secured before work can commence there

  • Cleaning is required before, during, and following the service

  • Protect service site and clean prior to beginning work, during and following service

  • Manage time efficiently to consistently meet appointments times

  • React quickly to changing internal and external business conditions and propose effective alternatives

  • Manage and resolve potentially stressful and difficult situations by involving the right people at the right time

  • Gain a clear understanding of all GreenFox Windows and Doors products and parts

  • Acceptance of miscellaneous duties as required

Requirements:

  • 1+ years of experience in service or installation of windows and doors

  • 2+ years’ experience in customer service

  • Valid Class 5 Driver’s License & Clean Driver Abstract

  • Mechanically inclined with mechanical aptitudes and enjoy working with your hands

  • Excellent customer relations, written and verbal communication skills

  • Communication effectively in English both verbal and written

  • High comfort level working in a fast-paced team environment that is constantly changing

  • Pressure to produce tangible results and complete projects within tight timelines

  • Troubleshooting abilities to analyze problems and provide solutions

  • Ability to prioritize your daily work and organize yourself to meet multiple deadlines and meet customer needs

  • Ability to lift heavy items

  • Practice good attendance and punctuality

Job Type: Full-time, Permanent

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • RRSP match

Flexible Language Requirement:

  • French not required.

Schedule:

  • 8-hour shift
  • Weekends as needed.

Ability to commute/relocate:

  • Edmonton, AB: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Job Description

Position: Manufacturing Production Team Members - PVC Windows Glaziers

Monday to Friday between the hours of 7:30 AM - 4:00PM

Starting wage is based on experience and can range from: $16.25/hr - $20.50/hr.

  • Ability to regularly lift 50+ lbs and occasionally lift 100+ lbs with assistance
  • Experience in manufacturing PVC windows glazier is a must, and sliding doors
  • Must know how to install hardware, assemble and glaze PVC windows and doors
  • Strong focus on safety, quality, precision, and details
  • Efficient, safe operation of equipment and hand tools
  • Willingness to learn and be trained
  • Focused on Continuous Improvement changes and Problem Solving
  • Experience in manufacturing is an asset
  • Punctuality and team commitment

Our team members are our most valued asset. We’ll support your growth and career development by providing you with valuable tools, on-the-job training, and learning opportunities.

Job Description

Position: Production Assemblers (Doors)

Key Responsibilities:

  • Review orders, prep materials using power tools, hand tools, saws
  • Hardware installation, sealed unit glazing, glass installation, screen fit, assembly, packaging, and other various tasks
  • Follow the direction of leadership and continuously verify quality through measurement
  • Wear proper PPE and follow safe work practices at all times

Qualifications:

  • Previous experience with general labor/construction/manufacturing an asset
  • Willing to train, but must have a great attitude, strong work ethic, and willingness to commit to our team
  • Standing for 8-hr, lifting/maneuvering of products required (medium lifting); handling of materials

Requirements:

  • Must be eligible to work in Canada and 18-yrs of age or older
  • Hard-working and punctual

DO YOU WANT TO WORK WHERE YOU ARE TRULY APPRECIATED?

DO YOU WANT TO WORK FOR GREAT CUSTOMERS THAT ARE HAPPY TO SEE YOU?

GreenFox Windows & Doors is growing and has an opening for a Window and Door Lead Installer in the Edmonton area. You will be responsible for the full-scale installation of windows and doors for both residential and commercial projects using a variety of top-rated, high-quality brands.

If you take pleasure in being part of creating something of value and don't like to miss a day of work, you believe a job well done is the only way to do it, then this is the job for you! Must be a go-getter who enjoys physical work and can lift at least 50 lbs in a safe manner. When installers come to us from the competition this is what we hear; Wow! it's great to work at a company with such nice people and the customers are happy to see you. This is so much better than where I used to work! If you are working for the competition and wonder if there is something better to check us out. All information is kept confidential. GreenFox Windows & Doors has been a successful home improvement business for many years and with our new location in Calgary have doubled in size in the last two years. We are one of the most reputable and largest installing window dealers in Alberta. This is a great opportunity to work with a company that offers the latest in window technology and unique products and the best by weekly pay rate in the local market plus flexible work schedules. We pride ourselves on our quality workmanship and high level of customer satisfaction!

To qualify for the lead installer position, you must be able to use a brake to bend metal for window flashing and have very good finish carpentry skills. 5-10 years of experience with window and door installation. Valid driver’s license and vehicle Oral communication, working with others. Problem-solving and decision-making Heavy lifting. To qualify as a helper, you must be able and willing to learn these skills. These are full-time positions. The ideal candidates should have a good eye for detail, be dependable and work well with customers. While we appreciate all applications only those candidates selected for an interview will be contacted.

Company Overview:

GreenFox Windows and Doors is a leading provider of doors and windows in Edmonton and Calgary. Our world-class products, backed by lifetime warranties and a 25-year warranty on workmanship, have earned us a five-star reputation for quality and service.

Job Summary:

  • Do your customer reviews say “knowledgeable, patient, thorough and professional”?

  • Have you achieved great results because of your genuine care for the customer?

  • Are you proud to call yourself a professional salesperson?

If this sounds like you, we have a home for you at GreenFox Windows & Doors

THIS ROLE IS FOR YOU IF:

  • You are obsessed with maintaining excellent customer relationships.

  • You have an eye for detail and are committed to following a proven process.

  • You have mastered the art of time management.

  • You love using CRM technology that makes you more efficient and effective.

  • You are fluent in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams, SharePoint etc.)

  • You are dependable with a great work ethic.

  • You are flexible in working hours between days, weekends.

  • You have excellent customer service and satisfaction skill.

We’ll equip you with a steady flow of customer leads, a company car, cellphone, and laptop. Plus, plenty of training, mentorship, and opportunity to succeed in a company culture that truly cares.

REQUIREMENTS:

  • Live in greater Calgary area or be willing to relocate.

  • Experience in business-to-business or direct to consumer sales

  • Strong customer service background

  • Valid Class 5 Driver’s License and Clean Driver Abstract

  • Exceptional interpersonal skills, a diplomatic demeanor, and an energetic, self-motivated ambitious, and enterprising attitude

  • Responsible and punctual

  • Capacity to exercise innovative thinking and problem-solving skills

  • Manage deadlines and changing priorities in a fast-paced environment.

  • Travel up to 100% of the time to customer locations

Are you able to identify with this profile? Then GreenFox is the ideal place for you, offering a fantastic opportunity to join a reliable, prosperous, and expanding business with a solid reputation for excellence among our clients and community. We look forward to getting to know you!

Qualified Applicants must be legally authorized for employment in Canada.

Job Type: Full-time

Salary: $70,000.00-$150,000.00 per year

Benefits:

  • Company car

Flexible Language Requirement:

  • French not required.

Schedule:

  • Monday to Friday

  • Weekend availability

Supplemental pay types:

  • Commission pay.

Ability to commute/relocate:

  • Calgary, AB: reliably commute or plan to relocate before starting work (required)

Education:

  • Secondary School (preferred)

Experience:

  • Sales: 2 years (required)

Work Location: In person

 

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